Privacy Policy

Welcome to Lenmanya Adventures. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or use our services.

Compliance

We adhere to the provisions of the Kenya Data Protection Act No. 24 of 2019 (DPA), the Kenya Association of Tour Operators (KATO) Code of Conduct, and the Tourism Regulatory Authority (TRA) Quality Assurance guidelines.

Information We Collect

• Name
• Email Address
• Phone Number
• Address
• Payment Information (for bookings and transactions)
• Travel Preferences
• IP Address
• Cookies and Usage Data

How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our services
• To process bookings and transactions
• To communicate with you and respond to inquiries
• To personalize your experience and offer tailored recommendations
• To improve our website and services
• To comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service providers and partners (e.g., hotels, airlines, tour operators)
• Regulatory authorities when required by law
• With your explicit consent

We do not sell or rent personal information for marketing purposes.

Data Security

We implement strict security measures to protect your data from unauthorized access, but please note that no method of internet transmission is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

Cookies

We use cookies to enhance user experience. You can disable cookies in your browser settings, though some features may not function as intended.

Contact Us

If you have any questions or concerns, please reach out to us:

• Email: bookings@lenmanyaadventures.com
• Phone: +254 794 983824

Changes to This Policy

We may update this Privacy Policy periodically. Please check back for updates. Last updated: December 2024.